TERMS AND CONDITIONS – JENNI FISH JEWELLERY
Effective date: 1st November 2023
1. Introduction
Welcome to Jenni Fish Jewellery, a distinguished creator and seller of fine jewellery, specializing in pieces made from precious metals like gold and silver, adorned with precious and semi-precious gemstones. Our online presence, accessible at jennifishjewellery.com, serves as a platform for customers around the world to explore and purchase our unique creations. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing our website, you acknowledge and agree to comply with these terms, which form a legally binding agreement between you and Jenni Fish Jewellery.
2. Acceptance of Terms
Your use of the Jenni Fish Jewellery website indicates your unconditional acceptance of these Terms and Conditions. These terms apply to all visitors, users, and others who access or use the Service. We reserve the right to revise and update these terms at any time. Such changes will be effective immediately upon posting on the website. Your continued use of the website after any changes signifies your acceptance of these changes. If you disagree with any part of the terms, please do not use our website.
3. User Registration and Account Management
For a more personalized shopping experience and access to our full range of services, we encourage you to register for an account on our website. During registration, you agree to provide truthful, accurate, current, and complete information about yourself as prompted by the registration form. It is crucial to maintain the confidentiality of your account and password and to restrict access to your computer. You agree to accept responsibility for all activities that occur under your account or password. Should you suspect any unauthorized use of your account or breach of security, notify us immediately.
4. Product Information and Availability
At Jenni Fish Jewellery, we take great pride in the craftsmanship and quality of our products. While we endeavor to be as accurate as possible in describing our products, we cannot guarantee that all descriptions, photographs, pricing, or other information on the site is accurate, complete, reliable, current, or error-free. Availability of products is subject to change without notice. We reserve the right, without prior notice, to limit the order quantity on any product and/or to refuse service to any customer.
5. Pricing and Payment Policies
All prices displayed on our website are quoted in Euro (€) and are subject to change at any time. Prices are inclusive of Value Added Tax (VAT), where applicable, but exclusive of shipping costs, which will be added to the total invoice price. We accept various forms of payment, including major credit cards and online payment systems, as detailed on our website. By submitting your order, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your order (including taxes, shipping, handling, and any other amounts described on the website) to that payment method.
6. Order Processing and Confirmation
Upon placing an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited your credit or debit card. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Certain situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.
7. Intellectual Property Rights
The entire content of our website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Jenni Fish Jewellery or its content suppliers and protected by Irish and international copyright and intellectual property laws. The compilation of all content on this site is the exclusive property of Jenni Fish Jewellery and protected by Irish and international copyright laws. You may not systematically extract and/or re-utilize parts of the contents of the website without our express written consent.
8. User Conduct and Restrictions
When using our website, you agree to conduct yourself in a lawful and respectful manner. You shall not use the website for any illegal purpose or in any manner inconsistent with these Terms and Conditions. You agree not to use, transfer, distribute, or dispose of any information contained in the website in any manner that could compete with the business of Jenni Fish Jewellery. Unauthorized use of the website and systems including but not limited to unauthorized entry into our systems, misuse of passwords, or misuse of any information posted to a site, is strictly prohibited.
9. Privacy and Data Protection
Your privacy is important to us. We collect, use, and are responsible for certain personal information about you. When you use our website, we may collect information about you and your use of the website. Our use of your personal information is governed by our Privacy Policy, which forms part of these Terms and Conditions. Please read the Privacy Policy carefully as it specifies which rights you have in respect of our processing of your personal data.
10. Cookie Policy
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. The Cookie Policy provides detailed information about how we use cookies and how you can manage them. By using our website, you agree to the use of cookies as set out in our Cookie Policy.
11. Third-Party Links and Services
The website may contain links to third-party websites or services that are not owned or controlled by Jenni Fish Jewellery. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Jenni Fish Jewellery shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
12. Custom Orders and Lead Times
We specialize in creating custom-made jewellery pieces, which require a lead time of approximately 6 weeks from the date of order confirmation. The process for custom orders may require additional consultation and agreement on specific design elements, materials, and pricing. Custom orders are subject to separate terms and conditions, which will be provided to you during the consultation process.
13. Modifications to Services
Jenni Fish Jewellery reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the service (or any part thereof) with or without notice. You agree that Jenni Fish Jewellery shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the service.
14. Warranty and Liability Limitations
Jenni Fish Jewellery does not guarantee that the website, its content, or the services provided on the website will always be available, uninterrupted, timely, secure, or free from bugs, viruses, errors, and omissions. The website and its content are provided "as is" and without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. To the fullest extent permitted by applicable law, Jenni Fish Jewellery will not be liable for any indirect or consequential loss or damage whatever arising out of or in connection with the use of the website.
15. Indemnification
You agree to indemnify, defend, and hold harmless Jenni Fish Jewellery, its officers, directors, employees, agents, licensors, suppliers, and any third-party information providers to the service from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms and Conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the website using your Internet account.
16. Complaints and Dispute Resolution
In the event of a dispute, we strongly encourage you to contact us first to seek a resolution by emailing jennifishjewellery@gmail.com. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as an alternative to litigation. These Terms and Conditions shall be governed and construed in accordance with the laws of Ireland, without regard to its conflict of law provisions.
17. Force Majeure
Jenni Fish Jewellery shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
18. Severability
If any provision of these Terms and Conditions is determined to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions. The remaining terms shall remain in full force and effect.
19. Termination and Suspension
We may terminate or suspend access to our service immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms and Conditions. All provisions of the Terms and Conditions that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
20. Notices and Communications
Except as explicitly stated otherwise, any notices to Jenni Fish Jewellery shall be given by email to jennifishjewellery@gmail.com. We may provide notices to you via email to the email address you provide, or by posting notices or links to notices on the website. Notice shall be deemed given 24 hours after the email is sent, unless the sending party is notified that the email address is invalid, or, in the case of posting on the website, immediately upon posting.
21. Entire Agreement and Admissibility
These Terms and Conditions, together with any amendments and any additional agreements you may enter into with Jenni Fish Jewellery in connection with our products, services, or the website, shall constitute the entire agreement between you and Jenni Fish Jewellery concerning the service. A printed version of these Terms and Conditions and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.